SURE Service Plan (SSP): 1-Year Coverage
Coverage: Physical & Water Damage
Benefits:
- 1× Free Mac display repair (1st claim free, valid within 1 year)
- Additional fee applies from the 2nd repair onward
- Option to renew for another year
- Multiple claims allowed, up to device value
Important Notes:
- Additional fees apply for any replacement.
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The new SPSP 2-Year Plan will take effect starting
1 August 2025.
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Customers who have already purchased the existing 2-Year SSP are
not eligible for the extended warranty under the new plan.
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Customers with the existing 1-Year SSP are still eligible to renew under
the current terms.
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Renewals will not be converted to the new SPSP 2-Year Plan.
Additional Information:
- *Only applicable for Mac devices.
- Replacement fees vary depending on the model.
Disclaimer:
In the event your device is totally damaged and cannot be repaired, you are
required to pay a Device Replacement Fee to receive a replacement unit.
Fees are based on the SURE Service Plan (SSP) Band stated above.
If the coverage value is insufficient to cover repair or replacement costs,
you will need to top up the remaining balance.
T&Cs apply.